Fielding's quote includes a 'member question assistant.' The bank's required pilot cases are a separate purchase decision.
Decision
Do not buy.
'After-hours wire exception' failed. A later pass used a different instruction and is not a fix. 'Joint owner deceased' was never run. Two of four required cases are unresolved.
File: The required cases, original instruction, changed instruction, failed attempt, later pass and missing case.
Owner: Pilot owner. Reviewer: Risk reviewer.
Next: Rerun the wire case using the original instruction, run the missing deceased-owner case and retain both attempts before another acceptance review.